Journal / web design

What Pages Should a Small Business Website Have?

By Yorgo · 27 Oct 2026 · 5 min read

A simple website layout diagram with pages listed on a card

A small business website should have a few key pages to show what you do and how to reach you. These include a home page, about us page, services or products page, and contact page. A blog page can also be useful to share news and updates about your business.

Home Page: The Face of Your Business

The home page is the first thing people see when they visit your website. It should have a clear message about what you do and what you offer. For a small shop, this might include a few photos, a brief introduction, and a call to action to encourage visitors to explore the site further. A good home page can make a big difference in how people perceive your business. It's like the window display of a physical shop - it should be attractive and inviting.

For example, a café website should have a home page with a menu and photos, an about us page with the story of the café, a services page with information about catering and events, and a contact page with a map and phone number. You can see an example of what to put on a café website at this link.

A well-designed home page can also include customer testimonials, or a section highlighting the business's unique selling points. This can help establish trust with potential customers and differentiate the business from its competitors.

About Us Page: Sharing Your Story

The about us page is where you can share the story of your business and what makes it unique. This might include information about the owners, the history of the business, and what values you stand for.

Services or Products Page: What You Offer

The services or products page is where you can list what you offer and provide more details about each item. For a small shop, this might include a list of products with prices, descriptions, and photos. A clothing brand website, for example, might have a products page with a list of clothing items, each with a photo, price, and description. You can also have an online store for clothing brands, like this.

This page should be easy to navigate, with clear categories and filters to help customers find what they're looking for. It's also a good idea to include high-quality product images and detailed product descriptions to help customers make informed purchasing decisions.

Additionally, the services or products page can include information about the business's pricing and payment options, as well as any relevant certifications or awards. This can help establish credibility and trust with potential customers.

Contact Page: Making it Easy to Reach You

The contact page is where you can provide information about how to get in touch with you. This might include a phone number, email address, physical address, and a map. A good contact page can make it easy for people to reach you and encourage them to get in touch.

Blog Page: Why You Need One

A blog page can be a useful way to share news and updates about your business. This might include new products, services, or events, as well as tips and advice related to your industry. For example, a clinic website might have a blog page with articles about health and wellness, as well as news about new services or staff members. You can also check the website for clinics, like this one.

A blog page can help establish the business as an authority in its industry, and provide valuable information to customers. It can also be used to promote the business's products or services, and to share customer testimonials and success stories.

Regularly updating the blog page with fresh and relevant content can also help improve the website's search engine rankings, and drive more traffic to the site. This can be especially important for small businesses, which may not have the resources to invest in expensive marketing campaigns.

Additional Pages to Consider

Depending on your business, you might need additional pages such as a FAQ page, a testimonials page, or a page for online bookings. A barber shop website, for example, might have a page for online bookings, which can make it easy for customers to schedule an appointment. You can check the website for barber shops, here.

A FAQ page can be especially useful for businesses that receive a lot of common questions from customers. This can help reduce the number of customer inquiries, and provide a quick and easy way for customers to find the information they need.

Common Mistakes to Avoid

One common mistake is to have too much information on the home page. This can be overwhelming and make it hard for visitors to find what they're looking for. Another mistake is to not have a clear call to action on the home page. This can make it hard for visitors to know what to do next.

Other common mistakes include not optimizing the website for mobile devices, and not regularly updating the website with fresh content. This can make the website appear outdated and unprofessional, and can negatively impact the business's reputation and credibility.

My take

I think a simple website with a few key pages is the best option for a small shop. This can be a starter website from $190, which is a good starting point. I would pick this option because it's easy to navigate and provides all the necessary information for customers.

A simple website can also be more cost-effective than a complex website with many features. This can be especially important for small businesses, which may not have the resources to invest in a large and complicated website.

Where this falls short

Where a simple website falls short is that it might not have all the features that a larger business needs. However, for a small shop, it's a good starting point and can be expanded later if needed.

A simple website can also be limiting in terms of its ability to handle high volumes of traffic or complex e-commerce functionality. However, for a small business, this may not be a major concern, and a simple website can provide a good foundation for future growth and expansion.

Quick answers

What is the minimum number of pages a small business website should have?

A small business website should have at least 4 pages: home, about us, services or products, and contact.

How much does a website cost?

A starter website costs $190, a business website costs $390, and a Shopify store costs $490.

How long does it take to build a website?

A website can be ready in 7 days once photos and text are provided, and an online store can be ready in 10 to 14 days.

Do I need a blog page?

A blog page can be useful to share news and updates about your business, but it's not necessary for every small business.

Can I get a free website check?

Yes, you can get a free website check at this link.

Yorgo, founder of Yorgo Builds

Written by

Yorgo

Web designer and founder of Yorgo Builds. I build fast websites and Shopify stores for small businesses anywhere.

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